Privacy Policy
Last updated: 17 October 2026
Who we are
Synergy Growth Solutions Limited (“we”) is registered in England and Wales, company number 16305240, at Unit 102, The Courtyard Business & Technology Centre, Radway Green, Crewe, CW2 5PR. We are the data controller for the personal data described here. Contact: [email protected].
What we collect
- Details you give us: name, job title, company, email, phone and anything you tell us when you book a call, complete a diagnostic, email us or speak to us.
- Business contact details from professional sources, such as LinkedIn, company websites, industry events and business data providers, about people in roles relevant to our work.
- Basic website usage data (pages visited, device and browser) collected by our website platform and analytics.
How we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Responding to enquiries, arranging and holding calls | Legitimate interests, or steps before a contract |
| Delivering workshops and services to clients | Contract |
| Contacting business contacts about our services | Legitimate interests (relevant B2B communication); consent where the law requires it, for example sole traders and partnerships |
| Sending our newsletter and insights | Legitimate interests for corporate contacts, consent where required; you can opt out at any time |
| Running and improving our website | Legitimate interests; consent for analytics cookies |
Who we share it with
Service providers that help us run the business, under contracts that protect your data: our CRM and website platform (HighLevel), Microsoft 365, business data and LinkedIn outreach tools, and AI tools we use to help draft and organise communications, and Google (website analytics, only if you accept analytics cookies). We don’t sell personal data.
Cookies and analytics
Our website platform may use cookies that are needed for the site, forms and booking calendar to work. With your consent, we also use Google Analytics to understand how people use the site, for example which pages are viewed and how visitors find us. Analytics cookies are only set if you click Accept on the cookie banner, and we don’t use them to identify you.
International transfers
Some providers process data outside the UK, including in the United States. Where they do, we rely on UK adequacy regulations or approved safeguards such as the UK International Data Transfer Addendum.
How long we keep it
Client records for as long as needed for the contract and legal or tax purposes (normally six years). Prospect and contact records for up to three years after our last meaningful contact, or until you ask us to stop.
Your rights
You can ask to access, correct or delete your data, object to or restrict how we use it, ask for a copy to move elsewhere, and withdraw consent. You can opt out of marketing at any time using the link in our emails or by contacting us. Email us to exercise any right; we’ll respond within one month.
Complaints
If you’re unhappy with how we’ve handled your data, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Changes
We may update this policy; the date at the top shows the latest version.